Job Title:
Business Operations Specialist
Job Description:
We are seeking an experienced Business Operations Specialist to support the delivery of change management strategies across key initiatives. The successful candidate will work closely with internal teams and external partners to understand change impacts and communicate clearly with stakeholders to ensure they understand changes and implications.
Key Responsibilities:
* Assist in delivering business process improvements across key initiatives
* Support the completion of change impact assessments and readiness activities
* Maintain accurate and up-to-date business documentation
* Work closely with internal teams and external partners to understand change impacts
* Communicate effectively with stakeholders to ensure they understand changes and implications
* Prepare materials to support stakeholder communications
* Assist in developing clear, targeted communication materials
* Coordinate training and capability-building activities
* Support the distribution of change-related communications
* Align business activities with key project milestones and timelines
* Track change-related risks, issues, and dependencies
* Monitor change adoption and provide insights into readiness and feedback
* Contribute to leadership and governance reporting
* Assist in developing and refining business tools, templates, and frameworks
* Support the delivery of projects and improvement initiatives
Requirements:
* Tertiary qualification in business or a related field
* Training or certification in Lean Six Sigma, Change Management or Project Management is desirable
* 2-4 years' experience in operations, change, or business analyst roles
* Experience in process improvement, change initiatives, or operational projects
* Strong analytical, problem-solving, and communication skills
* Highly organised with attention to detail and ability to manage multiple priorities
* Proficient in Microsoft Office; familiarity with JIRA, Confluence, Trello, or MS Project
* Quick to learn new systems and processes
* Adaptable and thrives in a fast-paced, change-focused environment
Benefits:
* Competitive salary and benefits package
* Opportunities for professional development and growth
* Collaborative and dynamic work environment
* Recognition and reward for outstanding performance
About Us:
Our organisation is an equal employment opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, colour, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.