**Role Summary:**
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The Receptionist will serve as the initial point of contact for students, visitors, and staff at the institute. This role requires exceptional communication skills, proficiency in administrative tasks, and a deep understanding of the international education sector.
**Key Responsibilities:**
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* Greet and welcome visitors, students, and staff in a professional and friendly manner.
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* Answer and direct phone calls to appropriate departments.
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* Handle inquiries and provide accurate information about the institution's courses.
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* Ensure the reception area is tidy and presentable.
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**Administrative Support:**
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- Perform data entry and maintain accurate records.
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- Assist with report preparation and documentation.
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- Manage incoming and outgoing mail and deliveries.
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- Coordinate appointments and meetings as needed.
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**Communication Skills:**
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- Maintain professional communication with students, staff, and external parties.
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- Disseminate information to students and staff through various communication channels.
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- Escalate calls and information to the appropriate personnel when necessary.
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**Technical Requirements:**
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- Utilize computer systems effectively, including Windows and Mac operating systems.
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- Use office software (e.g., Microsoft Office Suite) for data entry, reporting, and communication tasks.
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- Operate office equipment such as printers, scanners, and copiers.
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**Qualifications and Skills:**
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- Previous experience in a reception or administrative role, preferably in the education sector.
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- Familiarity with the international education sector and regulatory frameworks is highly desirable.
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**Technical Skills:**
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- Proficient in using Windows and Mac operating systems.
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- Strong computer skills, including experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
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**Organizational Skills:**
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- Strong organizational and multitasking abilities.
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- Attention to detail and accuracy in data entry and reporting.
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**Interpersonal Skills:**
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- Ability to work independently and as part of a team.
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- Strong problem-solving skills and a proactive attitude.
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**Benefits:**
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- Competitive salary commensurate with experience.
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- Opportunity to work in a dynamic and multicultural environment.
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- Professional development opportunities.
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- Supportive and collaborative team culture.
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**Experience:**
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- Reception/Administration: 2 years (required)
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**Work Authorisation:**
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- Australia (required)
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**Work Location:**
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In person
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