Job Overview
We are seeking a skilled Customer Field Technician to join our team in Perth Metro.
This role is ideal for individuals who enjoy working independently and can effectively manage their time to deliver high-quality results while providing exceptional customer service.
A typical day for this position may involve:
* Cabling Installation: Jointing, jumpering, and splicing copper and fibre cables
* Customer Premises Equipment (CPE) Installation: Installing CPE at customer premises
* Fault Diagnosis and Repair: Identifying and repairing faults in nbn cabling networks and CPE
As a Customer Field Technician, you will be responsible for ensuring the installation, repair, and maintenance of nbn products and services to the highest standards.
Key Responsibilities:
* Providing excellent customer service and support
* Managing daily tasks and prioritizing workload effectively
* Working autonomously with minimal supervision
Required Skills and Qualifications:
* Exceptional Customer Service Skills: Strong written and verbal communication skills, honesty, integrity, self-management, and motivation
* Current and Clean Driver's Licence: A valid driver's licence is essential for this role
* Focus on Delivering Customer and Service Excellence: A passion for delivering outstanding results and exceeding customer expectations
What We Offer:
* A competitive remuneration package
* Opportunities for career growth and development
* A supportive work environment
If you have a passion for delivering exceptional customer service and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.