A leading energy provider in Melbourne is looking for a Telephony Operations Manager to oversee the delivery and innovation in customer communication channels. You'll lead a skilled team to design and optimize telephony systems, ensuring a superior customer experience. The role requires strong leadership and stakeholder management skills, along with experience in call center operations. This position offers flexible work options and participation in a range of employee benefits promoting a healthy work-life balance.#J-18808-Ljbffr