Senior Case Manager | Workers Compensation (Nominal Insurer)
We are looking for a driven and dedicated Senior Case Manager to join our NSW NI team. As a Senior Case Manager, you will be responsible for returning people to work and health utilising your Workers Compensation knowledge and experience coupled with your empathy and passion, as well as developing strong relationships with key stakeholders. This is a permanent, full-time role.
About the role
* Manage a diverse portfolio of claims for corporate clients or government clients.
* Work in partnership with internal and external stakeholders meeting Allianz's service principles.
* Determine liability and timely assessment of treatment requests.
* Appropriately document claims decisions.
* Develop and implement claims strategies that deliver positive and sustainable outcomes.
* Meet key compliance and performance measures.
* Coach and support newer team members.
About you
* Experience as a Workers Compensation Case Manager or other personal injury lines.
* You have excellent communication skills both written and verbal with a customer focused approach.
* You have the ability to handle difficult situations and whilst resolving complex situations in a timely manner.
* You are proactive with the drive to learn and develop skills.
* You have excellent time management skills and the ability to adapt when changes occur.
* A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
* Inclusive Culture: Join a supportive, open‐minded team focused on customer outcomes, bringing your authentic self to work every day!
* Flexible Work‐Life Balance: Enjoy flexible work options and workplace adjustments, with support for your work/life balance.
* Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
* Financial and Well‐being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program – own a piece of your employer!
About our culture
We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We're committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
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