At mycar, we're proud industry disruptors, driving innovation and sustainability. We're one of the largest employers in the automotive service and repair industry, with over 1500 team members and over 270 company-owned stores. Through our national footprint, our teams service local communities with passion and excitement, ensuring care beyond the car.
At our core, we are a people‑first organisation. We invest in our team through continual training and exposure to the latest industry technology including the transition to EV, driving safety, performance, and growth.
Our vision is simple – to be a team of auto experts famous for customer care. Our team embodies our values of clarity, agility, commitment, quality, and care, ensuring they are the foundation of everything that we do.
Position Overview
As a Technical Service Advisor at mycar, you'll be the vital link between our customers and our workshop team. You'll support the day‑to‑day technical workflow, help solve problems, and ensure every customer leaves feeling confident, valued, and genuinely cared for. Your goal? Deliver a smooth, cost‑effective, high‑quality service that creates an unforgettable mycar experience.
Success Profile
* Customer-focused approach with the ability to build strong, trusting relationships
* Solid mechanical and tyre knowledge across a range of vehicles and brands
* Cert III in Light Vehicle Automotive (preferred but not essential)
* Understanding of workshop workflows and how to keep things running efficiently
* Valid Australian driver's licence
* Clear and confident communication skills —both verbal and written
* Experience in a fast‑paced automotive or service role
* Team‑first mindset with the ability to collaborate in a tight‑knit environment
* Comfort with computers, including Microsoft Office and basic digital systems
People First Perks
Through our commitment to our people‑first culture, we offer our mycar team a range of competitive benefits designed to make their life that little bit easier Take advantage of not only a great culture, but revel in our professional development programs designed to help continue to build and grow your career, wellness programs, and a huge range of discounts on the services we provide.
Belonging at mycar
At mycar we value the diverse backgrounds, experiences and contributions that each person brings; what makes you unique, makes us better
No two days are the same; we're dynamic and full of passionate teams challenging new ideas through collaboration.
In order to grow one of the most recognised leaders in automotive, we need the most interesting and talented people. Are you one of them? If so, we want to talk to you
If you require support with your application/reasonable adjustments for the interview process, we want to hear from you.
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