Job Title:
Roadside Assistance Technician
About the Role:
This is a challenging and rewarding role that requires strong mechanical skills, excellent problem-solving abilities, and great communication skills. As a roadside assistance technician, you will be responsible for responding to callouts and assisting drivers with breakdowns, flat batteries, flat tires, lockouts, and other roadside issues within allotted timeframes.
You will also diagnose and repair minor mechanical problems onsite using your technical knowledge and expertise. Delivering exceptional customer service and representing the company with professionalism are essential aspects of this role.
Key Responsibilities:
* Respond to callouts and assist drivers with breakdowns and other roadside issues
* Diagnose and repair minor mechanical problems onsite
* Deliver exceptional customer service and represent the company with professionalism
Requirements:
To be successful in this role, you will need to have:
* A strong mechanical background and experience working with vehicles
* Excellent problem-solving skills and attention to detail
* Good communication skills and the ability to work well under pressure
What We Offer:
In return for your hard work and dedication, we offer:
* A fully equipped vehicle, tools, phone, and tablet
* Ongoing training and support
* A uniform, leave entitlements, and superannuation