At Origin, being useful is more than a tagline - it's how we approach work every day. As a collective, we're a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award‐winning internet and helping to lead Australia's energy transition. If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.
Join Origin's Energy Inbound Sales Specialist team and build your career in customer service and sales with a leading Australian energy brand.
This is a full‐time opportunity within a supportive, fast‐paced environment where you'll develop valuable skills and deliver great outcomes for customers.
About the role
As part of our Energy Inbound Sales Specialist team, you'll work directly with customers, supporting both new and existing Origin customers across sales and service interactions. This includes win‐back, cross‐sell, move and acquisition activities, ensuring residential and SME customers have the right energy, utility and broadband solutions for their needs.
You'll commence with structured training, along with ongoing coaching and support to help you succeed in the role.
Working hours
This is a full‐time role, working Monday to Friday on a rotating roster between 7.30am – 6pm.
Start Date
May 18th 2026
Training
* Full-time paid training for the first 4 weeks
* Monday to Friday, 9:00am – 5:00pm
Key responsibilities
* Support customers through acquisition, retention and move journeys, delivering solutions and great experiences
* Deliver confident, friendly sales conversations with a strong focus on customer needs
* Ask thoughtful questions to identify the right products and resolve enquiries on first contact
* Build knowledge of Origin's products and services to support customers effectively
* Balance customer outcomes with commercial and regulatory requirements
About you
* Strong written and verbal communication skills across phone, email and digital channels
* A customer-first mindset with an interest in sales and continuous learning
* Ability to work independently and as part of a team
* Comfortable working towards targets and learning new systems
* Sales or customer service experience is an advantage, but not essential
* Paid training and ongoing development
* Supportive and inclusive team culture
* Opportunity to build a long‐term career with a leading Australian organisation
Origin - Where good change happens
At Origin, we're powered by people who believe in creating change.
We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.
Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.
Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.
Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.
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