Customer Service Officer
Location: Cavan, SA 5094
Pay Rate: $32 - $33 per hour
Hours: Full-time, Monday to Friday, 8am - 4pm
Excel Recruitment is seeking an experienced Customer Service Officer to join our client's team in Cavan. This role is ideal for someone who is proactive, detail-focused, and thrives in a fast-paced environment where accuracy and urgency are essential.
Key Responsibilities
- Process component orders with accurate data entry and code matching
- Ensure same-day turnaround for all orders
- Escalate urgent orders promptly and appropriately
- Manage inbound and outbound customer calls and emails
- Maintain accurate and up-to-date records
- Apply product knowledge to customer-specific processes
About You
- Proven experience in customer service or administration
- Strong attention to detail with excellent data entry accuracy
- Confident communicator, skilled in phone and email management
- Ability to manage competing priorities under pressure
- Knowledge of customer-specific product processes (advantageous)
Why Apply?
This is a fantastic opportunity to showcase your customer service skills in a role where you\'ll play a vital part in keeping operations running smoothly. With a supportive team environment and competitive pay, it\'s a chance to secure a rewarding, long-term career move.
Ready to Apply?
If you\'re looking for your next opportunity, send us your resume today and take the next step in your career.
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