Job Title: Customer Service Representative
Overview
We are seeking an experienced customer service professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer experiences through proactive communication and issue resolution.
Your key responsibilities will include:
* Supporting customers through various channels (phone, email, chat)
* Resolving customer complaints in a timely and professional manner
* Providing product information and answering customer queries
Requirements
To be successful in this role, you will need:
* Tertiary qualification or 2+ years experience in customer service
* Strong written and verbal communication skills
* Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
As a valued member of our team, you can expect:
* Ongoing training and development opportunities
* A dynamic and supportive work environment
* Competitive salary and benefits package
We are looking for someone who is passionate about delivering exceptional customer experiences and has a strong commitment to excellence. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we would love to hear from you.