We're seeking an experienced Level 4 Network Security Engineer or Technical Lead to join our team. This is a permanent, full-time opportunity based at our headquarters with the option to work flexibly.
Key Responsibilities
* Lead our MS Network Security team to deliver exceptional customer service and strengthen customer partnerships.
* Optimise operational performance and drive successful outcomes through collaboration with key stakeholders.
Mandatory Requirements:
* Level 4 network engineer with certifications in Cisco, Palo Alto, Fortinet, or Juniper.
* Effective management of customer deliverables, ensuring timelines are met, budgets adhered to, and CSAT maintained.
* Ability to think critically and solve complex problems.
Desirable Skills:
* Pre-sales experience.
* Managed Service experience.
* ITIL certified.
About the Role
This role collaborates with key stakeholders on both the customer side and across our engineering team to drive successful outcomes and continuous improvement. Communication skills and confidence in technical knowledge are essential.
The successful candidate will have the opportunity to grow as a leader and customer relationship partner, working with a dynamic and talented team to provide responsive, high-quality service to our valued customers.
What We Offer
* A rewarding career path with opportunities for growth and development.
* A collaborative and supportive work environment.
* The chance to work on exciting projects and make a meaningful impact.