Volunteer Retail Assistant
We are looking for volunteers who are compassionate, friendly, and willing to support our retail operations at Salvos Stores. This role is unpaid and requires a minimum age of 15 years.
What You'll Be Doing
* Greet customers and provide a warm, friendly shopping experience.
* Assist with customer inquiries and answer questions.
* Support the Donor Care Program by receiving donated goods and communicating with donors.
* Process donated items: assess condition, functionality, and suitability; price items accurately according to guidelines.
* Stock and display: place priced items on the sales floor, maintain neat and organized presentation, and assist visual merchandising.
* Maintain cleanliness throughout the store, including sales floor and staff areas.
* Follow waste management guidelines to ensure sustainable practices.
* Ensure safety for customers, visitors, and staff by adhering to safety work practices.
* Take care of health and safety, protecting yourself and others.
About You
* Friendly and approachable, enjoying teamwork and building relationships with customers and colleagues.
* Positive, can‐do attitude, even in challenging situations.
* Following instructions and seeking help when needed.
* Strong integrity and honesty; responsible and ethical behaviour.
* Alignment with The Salvation Army's mission and values; adherence to policies and procedures.
Volunteers must be 15 years of age or older.
The Salvation Army is an Equal Opportunity Employer and is committed to an inclusive workplace. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions, and intersex status. We encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child‐safe organisation and requires a Working with Children Check for child‐related roles. Some volunteer roles may require a Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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