Service/Warranty Representative - Caravans & Camper Trailers
Exciting opportunity to be part of this dynamic and growing caravan & camper trailer manufacturer. As our Service Representative you will be responsible for the delivery of successful service outcomes to meet the branch expectations. This position reports directly to the Branch Manager assisting to Develop a grow the customer base as the ultimate result.
This will include duties such as:
* Managing the service and repair process with customers.
* Carrying out general repairs and service work.
* Answering both phone and online enquiries.
* Assisting the Sales Manager with warranty claims
* Liaising with the head office production team in regards repairs and maintenance.
* Diagnosing all warranty & service or problems and resolving them to a satisfactory outcome.
* Handling local warranty repairs and maintenance.
The scope of this role is broad and requires a diligent, proactive individual who can hit the ground running and isn't afraid to get their hands dirty.
To be successful in this position you will possess superior communication and service skills and enjoy the variety and challenges of working as part of a busy team.
Ideally you have previously had exposure to the Caravan, Boating, Camping, Automotive or industrial supply industries with the ability to interact and establish rapport with a wide range of customers and stakeholders. A qualification in service and maintenance or related experience would be advantageous.
An attractive salary will be negotiated with the successful candidate.
Please submit your application online using the appropriate link below and standby the phone..