Bilingual Customer Support Specialist
Pay from $26 to $30 per hour with significant growth and earning potential
Texas Branch
2600 Rental Car Drive, DFW Airport, TX 75261
Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.
Why Customer Service at Uline?
* Learn: In-depth training helps you sharpen communication and problem-solving skills.
* Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
* Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
* Process customer orders, make product recommendations and handle account inquiries using world-class technology.
* Be a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
* Build business relationships with customers over phone, email and chat.
* Understand customer needs and recommend Uline's best solutions.
* Help customers navigate Uline's website and online ordering.
Minimum Requirements
* High school diploma or equivalent. Bachelor's degree preferred.
* Excellent problem-solving, listening and communication skills.
* Prior customer service experience is a plus, but if you are eager to learn, we will train you
* Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one
* Multiple bonus programs.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
Employee Perks
* Best-in-class, clean, modern facilities.
* First-class fitness center and beautifully maintained walking paths.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks Explore to learn more