Customer-Centric Store Manager Opportunity
As a seasoned retail professional, you will drive a customer-centric culture and create a warm, genuine in-store experience. Your mission is to assist with delivering financial targets and key performance indicators while empowering your team to exceed expectations.
Key Responsibilities:
* Drive a customer-centric culture, creating a meaningful in-store experience by fostering strong relationships with customers.
* Assist in driving sales, profit, and productivity by achieving key performance indicators through effective leadership and teamwork.
* Support the manager by ensuring the team understands business objectives with a focus on commercial acumen, providing guidance and direction as needed.
* Inspire and empower your team through collaborative leadership, training, and development, promoting a culture of excellence and continuous improvement.
* Adhere to company behaviors, policies, and procedures, upholding the highest standards of professionalism and integrity.
Attributes You Possess:
* A passion for retail, exceptional service, and personal style and presentation that exceeds customer expectations.
* The ability to manage budgets, interpret financial reports, and generate efficient rosters that optimize resource allocation.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders across the business.
* Operational excellence, experience with stock control and visual merchandising that drives sales growth and improves customer satisfaction.
* Experience in managing team performance, productivity, training, and development that aligns with business objectives.
Why Work with Us:
* A competitive remuneration package, including incentives that reward high performance.
* Seasonal product allowances and generous discounts on Country Road products that enhance your shopping experience.
* Excellent career progression involving regular training and on-the-job development that supports your growth and success.
* A genuine, open, and high-performing culture that values collaboration, innovation, and employee well-being.
* Opportunity to become involved in our Corporate Social Responsibility program that makes a positive impact in the community.
Join a dynamic team that values customer obsession, collaboration, inspiration, responsibility, and dedication to quality. If you are a motivated and results-driven individual who is passionate about retail, we encourage you to apply for this exciting opportunity.