Job Overview
The position of IAM Support Engineer is now available. The successful candidate will work with multiple clients, providing 'level 3' technical support and problem management guidance for the platforms and escalating issues to vendors/manufactures for technical support as needed.
Australian Citizenship is mandatory, and only candidates able to gain or currently holding a current Australian Federal Government Security Clearance at Baseline will be considered for this role.
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Key Responsibilities
* Be comfortable working independently with minimal oversight or support
* Assist in the management of security solutions within our organization, at the direction of senior team members
* Work effectively with the Regional and Global Security team
* Interact with other Middleware support teams
* Adhere to both customer and corporate standards and responsibilities
* Assist in the creation of documentation such as process and procedural documentation
* Provide 'level 3' technical support and problem management guidance for the platforms and escalate issues to vendors/manufactures for technical support as needed
* Manage solutions on a day-to-day basis within the technology
* Support NetIQ and Lotus Notes environments
* Support Active Directory and Azure IAM services
* Manage Integration of NetIQ with other platforms including Lotus Notes
* Participate in projects on a variety of platforms supported by the team
* Produce reports as required and participate in audits
* Ensure Health checks are performed and maintained
* Be an advocate of Security best practices and for automation and process improvement
* Regularly exercise independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
* Provide expertise to functional project teams and may participate in cross functional initiatives
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Requirements
* Have a good understanding of best security practices including privacy regulatory requirements and information classification
* Strong skills in NETIQ Infrastructure and technology and the interactions between other products/platforms
* Strong skills in Active Directory and Azure IAM processes
* 3 + years demonstrated experience managing NetIQ Middleware
* Experience with patching and scripting language such as PowerShell/ Python/ Perl/ HTML
* NetIQ eDirectory products including, ldap, driver and remote loader technology, workflows
* NetIQ Access Manager (NAM)
* NetIQ additional components being NetIQ User App, Self Service Password Reset
* Understand NetIQ gui consoles
* Understanding of Apache Tomcat and other webserver platforms
* Skills in Linux (RHEL), basic admin, bash scripting
* Experience in Certificate management including creation and diagnostics
* Knowledge of XML
* Understanding of LDAP technology and ability to use search and modify update utilities stand alone and in scripts
* Experience with LDAP browsers like Apache directory studio
* Networking technologies, diagnosing TCPIP connectivity, Basic F5 Networks understanding
* Understanding of Lotus Notes Domino
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Our Benefits
We offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.
DXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
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