Student Adviser
Guide students to academic success and well-being.
Join us as a Student Adviser at Deakin University
Why work with us?
At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.
Who are we?
Deakin is a cutting-edge public university in Victoria, revolutionizing education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus.
We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.
As a Student Adviser, you will :
* Create practical, simple and accessible solutions to student enquiries and problems after considering multiple perspectives
* Consult with available sources to gather relevant information on student services and seek the expertise and advice of other people as appropriate
* Contribute feedback and suggestions and identify situations in which change is needed to improve student services policy and practice
* Clarify expectations and respond promptly to student requests, queries, or complaints to ensure student needs are met to agreed standards and timelines
To be successful, you'll have :
* Completion of a Degree without subsequent relevant work experience; or
* A combination of relevant work experience and / or education and training
* Experience in a high-volume front-line customer service environment and broad knowledge in administrative fields
Here's how to apply :
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a confidential discussion regarding this role, please contact Jack Gee, Coordinator, Student Central on
#J-18808-Ljbffr