Secure and Strengthen Digital Systems as an ICT Security Administrator at the Y
At the Y Canberra Region (Young Men's Christian Association of Canberra Limited) aka YMCA Canberra, we're passionate about creating safe, inclusive, and connected communities where people can thrive. As part of our Corporate Services team, an ICT professional plays a vital role in ensuring our systems are secure, reliable, and empowering for staff across the organisation.
We're now seeking a motivated and detail-oriented ICT Security Administrator to join our team and help safeguard our digital environment while supporting day-to-day ICT operations across the organisation.
If you're passionate about cybersecurity, Microsoft 365 administration, and delivering excellent ICT support in a purpose-driven organisation, we'd love to hear from you.
The Role: Your Impact Starts Here
As an ICT Security Administrator, you will be responsible for leading and delivering ICT security administration within the YMCA Canberra ICT security environment, while also providing essential service desk and infrastructure support. You will work under the direction of the Executive Manager - Business Operations to ensure systems remain secure, efficient, and aligned with best practice standards. This role is based at our Head Office at Unit 7 – Level 1/25 Geils Court, Deakin ACT 2600, with regular travel required to other YMCA Canberra sites across Canberra and surrounding NSW regions, including Sutton, Bungendore, and Queanbeyan. A Current Drivers License and the use of a vehicle is required for this role.
As Part of your role you will:
* Implement and manage ICT security controls including firewalls, antivirus systems, IDS/IPS, VPNs, and encryption technologies
* Monitor systems and networks for security incidents, investigate alerts, and support incident response activities
* Conduct vulnerability assessments, patch management, and ongoing security monitoring
* Manage and secure the Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, and Teams
* Configure and maintain security features such as Conditional Access, MFA, DLP, and Microsoft Defender (ATP), and monitor and improve Microsoft Secure Score and Microsoft 365 Compliance Centre controls
* Monitor audit logs and identify suspicious activity across Microsoft 365 and ICT systems including Windows and Linux server environments
* Provide first-level ICT support to staff across the Y Canberra Region
* Install, configure, and troubleshoot hardware, software, networks, printers, and related systems
* Manage helpdesk tickets, ensuring timely resolution and effective escalation where required
* Maintain accurate ICT asset records and system documentation
What You'll Bring
We're looking for someone who is proactive, technically capable, and committed to providing high-quality ICT support.
You will have:
* Minimum Certificate III in IT or equivalent qualification
* Minimum 1 year experience in ICT support or IT systems role
* Strong understanding of ICT security principles and best practices (e.g. NIST frameworks)
* Experience with Microsoft 365 administration and security tools
* Knowledge of Active Directory, Windows/Linux servers, and network environments
* Understanding of LAN, VPN, VoIP, and enterprise IT systems
* Strong troubleshooting and problem-solving skills
* Excellent written and verbal communication skills
* Strong time management and ability to prioritise competing tasks
* Ability to work independently and collaboratively within a team environment
* Current Driver's Licence
* ACT Working With Vulnerable People (WWVP) card and/or NSW Working With Children Check (or willingness to obtain)
Why Join The Y?
At The Y, we're committed to creating a supportive and rewarding workplace where you can grow your career while making a real difference.
Here's what you can look forward to:
* A purpose-driven organisation making a positive impact in the community
* A supportive and collaborative team culture
* Opportunities to grow your skills in cybersecurity and Microsoft 365 technologies
* Access to ongoing training and professional development
* Health & Wellbeing Support – including free flu vaccinations and 24/7 confidential counselling for you and your immediate family through Telus Health Global
* Employee Perks & Discounts – access rewards through Y Thanks, plus 20% off Y Canberra Region services, including childcare fees and accommodation
* Medibank Corporate Health Cover - 9% discount on health insurance
* Beny - access exclusive perks and insights to support your physical, mental, social, and financial wellbeing
Our Commitment to Safeguarding
At The Y, child safety is our top priority. We thoroughly screen all candidates, including criminal/police checks and reference checks, to ensure we have the right people supporting the children in our care.
To find out more please View our Safeguarding Children and Young People Policy: Safeguarding-Policy-2020-1.pdf
Important Information
Candidates must have the legal right to work in Australia without sponsorship.
Pre-employment checks include:
o Nationally Coordinated Criminal History Check (NCCHC)
o International Police Check - If applicable
o Two reference checks
Applications close on Thursday, May 28, 2026, at 11:59 PM. Only shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
Pay: $76,000.00 – $79,000.00 per year
Application Question(s):
* Do you have a vehicle to drive to different work sites?
Education:
* Certificate I - IV (Required)
Licence/Certification:
* Driver Licence (Required)
* Working with Vulnerable People Registration (Preferred)
Work Authorisation:
* Australia (Required)
Work Location: In person