Senior Product Designer
We are seeking a seasoned product designer to join our team, reporting to the Head of Product Development & Design. You will be working closely with talented individuals dedicated to delivering exceptional customer experiences and helping us achieve our objectives.
As a Senior Product Designer, you will leverage Customer Centred Design principles and methodologies to ensure we meet core customer needs on any device by offering products and services through an integrated, simple and easy-to-use digital experience.
In this fast-paced environment, you'll collaborate with cross-functional teams to produce top-tier results. We're growing rapidly and proud to be changing the way industries connect their venues' points of sale (POS) to their business apps.
You'll be a vital part of our team, connecting customers to new and exciting products used by innovative companies in pickup and delivery, in-venue ordering, reservations, rostering, payment methods, gifting, venue management, delivery fulfilment, and e-commerce.
Key Responsibilities
* Design new features, continuously optimizing for existing user interface designs
* Act as the design SME, collaborate with scrum team members, attend ceremonies, and champion customer experience objectives
* Interview customers to understand their goals and objectives and ensure we are one step ahead of their needs and wants
* Understand technical and business requirements and strive to deliver intuitive and user-centred designs
* Combine creativity with adherence and consistency to a design system
* Create prototypes for new product ideas
* Test new ideas objectively, leading the conversation with customer facts, not personal opinions
* Conduct ongoing customer research to continually turn 'good' to 'great'
* Produce flows, wireframes, and interactive prototypes, including detailed documentation
* GrowCount the visual identity of Doshii as a business, product, and brand
* Regularly review customer insights and analytics to better understand users, their goals, and how they interact with our features, products, and partners
* Understand customer and business drivers, define UX metrics against those drivers, measure and report on results, followed by championing enhancements based on data analysis
* Manage stakeholders, including extensive contact with diverse groups, such as CEO, Sales, Marketing, Legal, and Compliance representatives
* Assist the Product Owners to scope, plan, and provide estimates
* Make trade-offs in an environment of often-conflicting objectives, e.g., deliver great experience to deadlines with fixed resources. Ruthless prioritisation and an ability to focus on key issues
* Assist planning of user experience research and validation testing, including preparation of stimulus material, in collaboration with the wider Product domain
* Contribute to and help implement and improve Digital Experience best practices and standard operating procedures
What We Offer
* A dynamic startup environment that fosters growth and development
* We create a safe space for our people to show up as they are
* Competitive salary and bonus structure
* Opportunities for professional growth and development
* Access to industry-leading benefits