About this role Internal Sales Officer – Darra QLD Attractive salary super CSR employee benefits Genuine career progression with training provided, including the opportunity to grow into an Account Manager role in the coming years Supportive, diverse, and inclusive team environment About the role This role is all about enabling the sales function to thrive by acting as the key link between Sales, Customer Service, and our broader operational teams, ensuring customers are supported, systems stay accurate, and our salespeople can stay focused on selling. We're looking for a sharp, solutions‑focused Internal Sales Officer to join our Darra team—someone highly organised, great with people, and detail‑oriented. This is a high‑trust, high‑autonomy role with real commercial impact and plenty of variety, pace, and opportunity to make a meaningful difference. Some of your key responsibilities will include: Manage inbound customer enquiries. Follow up on open issues to ensure timely resolution. Re‑engage dormant customers and support growth of a small portfolio. Handle pricing agreements and rebate coordination. Coordinate with internal teams and vendors as required. Provide documentation to builders and manage supplier portals. Support Account Managers by managing internal sales support activities, freeing them up to focus on selling. Your hours are Monday to Friday, 8:00am–4:00pm. One day per week will be based at Eight Mile Plains office, with the remaining four days at Darra. About You Strong communication, coordination, and time‑management skills. High attention to detail and accuracy. Customer service or sales support experience is desirable. Confident with computer systems (SAP, Teams, CRM) or quick to learn. Proactive, self‑driven, and able to chase information to keep things moving. Able to juggle multiple tasks and solve issues as they arise. Builds rapport easily and works well with Account Managers and Sales teams. Commercially aware and motivated to succeed. What's in it for you We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team: Career growth in a dynamic and supportive team Attractive salary and benefits, including access to exclusive discounts and offers and eligibility for STI bonus scheme. Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed. Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program. Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands How to Apply: Just click on the Apply for this job button. We encourage you to apply even if you don't meet 100% of the requirements. If you're passionate about making a positive impact and you see yourself in this role, we'd love to hear from you! At CSR, we're building a better future together. We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems. At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage. To find out more about us, visit www.csr.com.au We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.