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Product quality & recovery co-worker

Sydney
Inter IKEA Systems B.V.
Recovery
Posted: 7 June
Offer description

What you need to know

* $28.31 base hourly pay rate plus penalty rates for weekends, public holidays and late nights
* 5 weeks of Paid Annual Leave, Paid Parental Leave, Family & Community Leave, and more
* Rosters published 4 weeks in advance
* 15% Co‐worker discount
* Subsidised meals and complimentary drinks in the Co‐worker restaurant
* Free uniforms and free Co‐worker parking
* Bonus programme (where eligible)
* Benefits Membership (savings and discounts across many retailers and service providers)
* Co‐worker Loyalty programme (additional superannuation contribution where eligible)
* 24/7 access to the Employee Assistance Program for health and wellbeing support
* Permanent Part‐time, 60 hours per fortnight
* Availability to work a rotating roster with a mix of day and evening shifts, and 3 out of 4 weekends in a month (both Saturday and Sunday)

About this work area

* Engage and assist customers in understanding their needs and provide knowledge on IKEA products and services to support purchasing decisions
* Present IKEA products in As‐Is with a strong commercial expression, selling with pride and setting attractive prices that still deliver the best results for the store
* Take necessary action to give products a second chance, such as repackaging them into a saleable condition
* Assemble products according to proper building and enclosed instructions to ensure complete functionality
* Support quality work in the store to continually improve customers' perception of IKEA products
* Consider sustainability impact when deciding how and when to recover products
* Build strong relationships with your team and other departments to promote collaboration and an inclusive workplace that cultivates understanding of product recovery, quality and compliance processes
* Maintain a safe and secure environment in the store, ensuring well‐being of both customers and co‐workers

Who you are

* A mindset of togetherness, working closely with teams and other departments while also being able to work independently
* A passion for building furniture, our products, and sustainability initiatives
* Experience with regular use of computers and IT systems
* Strong customer focus, keeping the customer in mind in all decisions
* Ability to prioritise tasks in a fast‐paced environment and think creatively
* A safety mindset, comfortable with physical work and manual handling including repetitive heavy lifting
* Motivated, results‐driven mindset that embraces challenges
* Comfortable with the physicality associated with this role, similar to a warehouse co‐worker

Additional Information

* Applications close Wednesday 17 June 2026
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