* Parramatta (Hybrid)
* Temporary and Ongoing Opportunities - Full-Time (35 HPW)
* Clerk Grade 5/6, base salary ($99,938 - $110,271), plus employer's contribution to superannuation and annual leave loading
Your role
The Stronger Communities Legislation Amendment (Domestic Violence) Act 2020 introduced new protections to ensure domestic violence complainants are not directly questioned by an unrepresented accused. Under section 289VA of the Criminal Procedure Act 1986, unrepresented accused persons are prohibited from personally cross‐examining the complainant. Instead, a Court Appointed Questioner (CAQ) asks the questions on their behalf.
The role leverages sound courts business knowledge in providing essential administrative support, ensuring the efficient delivery of Court Appointed Questioner services across state-wide court matters. The position encompasses direct involvement in fulfilling the responsibilities of the Court Appointed Questioner role.
What you'll do
The purpose of this role is to provide a broad range of administrative support services to the Office of the Executive Director and Court Appointed Questioner and Mediation Administration team.
You will also ....
* Provide high‐quality administrative, financial and record‐keeping support, ensuring compliance with processes, delegations and deadlines.
* Manage complex enquiries and issues, delivering accurate information and timely resolution.
* Support project, training and operational improvements, including contributions to CAQMA training materials and executive team projects.
* Use technology and data effectively to gather, collate and manage information, and support mediation allocations and related processes.
* Perform the role of Court Appointed Questioner (CAQ) in line with legislation, policies and practices, including attending courts across NSW in person.
What we're looking for
* Professionalism and impartiality – Provide unbiased support to the court as a Court Appointed Questioner while managing the expectations of all court participants.
* Resilience in handling sensitive and complex material – Maintain composure and sound judgement when working with challenging subject matter.
* Adaptability and discretion – Remain flexible in a changing environment and always uphold strict confidentiality.
* Strong administrative capability – Deliver high‐quality administrative support and prioritise effectively within a high‐volume, fast‐paced workload.
* Administrative Systems and Data Management - Manage records and databases, complying with administrative systems, processes, and policies, to ensure that all information is accurate, stored correctly and accessible.
Download the role description.
What We Offer
We offer a variety of benefits, including:
* A challenging and rewarding career
* Flexible, autonomous work environment
* Competitive pay and conditions
* Training and development opportunities to build and maintain capabilities
* Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!
Essential requirements
* A current and valid NSW Drivers Licence with the willingness and ability to travel, which may include travel to remote locations of NSW as well as overnight stays.
Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:
* National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
* Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
* Describe a situation where you had to communicate clearly and impartially in a sensitive or challenging environment. What strategies did you use?
* Describe a time you successfully coordinated administrative tasks in a busy environment. How did you prioritise, use technology effectively, and ensure accuracy while meeting deadlines?
Applications close Wednesday, 11 March 2025 at 11:59pm AEST.
Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Casey Chester via
If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Natalie Cummings via
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/