Introduction:Join the fastest-growing fitness industry in the world!Description:Who We AreBravoFit is the Australian franchisee of Planet Fitness (NYSE), the leading global brand in fitness centers with over 2,700 clubs worldwide. We aim to impact the lives of 1 million Australians through fun and affordable fitness by creating inclusive, positive, and self-fulfilling environments.Our Culture and ValuesOur team is small, agile, and collaborative, focusing on opening 8-12 new locations annually and growing existing ones. We believe in data-driven decisions, relentless pursuit of excellence, accountability, and partnership. Our mission is to democratize fitness, one member at a time.What Makes a Bravo-FitWe are passionate about creating positive impacts and redefining fitness. Our low-cost, high-value model offers a welcoming environment for all, especially first-time gym-goers. We are the home of the Judgement Free Zone, emphasizing cleanliness, comfort, and non-intimidation. We celebrate everyone's fitness journey and are dedicated to making fitness rewarding and accessible.Skills and Experiences:Job Skill Set Requirements- Excellent phone and communication skills- Ability to follow directions- Ability to work independently- Upbeat and motivating attitude- Punctuality and organizationRemit- Greeting and farewell to members and guests- Monitoring club access- Handling questions and complaints- Explaining the Judgement Free Zone- Answering calls and taking messages- Giving club tours- Selling memberships and managing memberships in the database- Operating POS system and collecting balances- Scheduling PE sessions- Managing front desk and customer service- Conducting member welcome calls- Maintaining cleanliness and supplies- Performing daily procedures and walk-arounds- Assisting with club housekeeping- Supporting new team members- Completing maintenance and administrative tasksExperience/Qualifications:- Customer service experience preferred- Certificate 3 or 4 in Fitness or related field- Current First Aid and CPR certification- WWC (Working With Children) certificate for applicable states- Recent National Police Check (within 12 months)Bravo Core Values:- Faith & Grit- Guardian Of The Gate- 1% Better Every Day
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