Job Title: Community Service Worker
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* We are seeking a compassionate and dedicated individual to join our team in a part-time role, offering flexible day, evening, and weekend shifts across a 24/7 roster, 34 hours per fortnight.
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Job Description:
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The opportunity is to engage with clients in various settings, including independent work or alongside colleagues. Responsibilities will vary based on client needs, allowing the successful candidate to focus on either direct client support or essential housekeeping and meal preparation tasks.
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Key Responsibilities:
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* Collaborate with team members to deliver high-quality, client-focused services aligned with program goals.
* Assist clients with daily living tasks, including meal preparation, housekeeping, and developing independent living skills.
* Support case workers with administrative tasks, such as preparing intake documentation and managing client files.
* Monitor client safety and wellbeing, providing crisis management and support as necessary.
* Participate in client handovers and reviews, effectively communicating client needs and issues.
* Facilitate group activities aimed at enhancing clients' skills and promoting engagement.
* Perform administrative duties, including answering calls, triaging client requests, and managing maintenance requests.
* Maintain cleanliness in shared spaces and assist with food handling and preparation as needed.
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Requirements:
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* Relevant post-secondary qualification with extensive experience in a similar role supporting vulnerable clients.
* Mental Health First Aid and Child Safe Environments Training (or willingness to complete within two months).
* Food Safety Certificate (or willingness to attain within two months).
* Proven experience in crisis management and de-escalation techniques.
* Strong knowledge of mental health diagnoses and trauma-informed care practices.
* Familiarity with the NDIS and its implementation in South Australia.
* Well-developed interpersonal and communication skills, both oral and written.
* Ability to work independently and collaboratively while maintaining professionalism and integrity.
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What We Offer:
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* A supportive and positive community environment.
* Salary Packaging for living expenses, meal, and entertainment expenses.
* Excellent career development opportunities.
* Agree and undergo any other employment screening as required by law - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role).
* Agree and comply with relevant policies and procedures.