Company Description
Why work for Accor?
We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can explore Accor's limitless possibilities.
Join Accor and write your story. Together, we can imagine the future of hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job Description
We are seeking an experienced and detail-oriented Assistant Executive Housekeeper to join our luxury resort in Sharm El Sheikh, Egypt. As the leader of our housekeeping department, you will ensure the highest standards of cleanliness, hygiene, and guest satisfaction.
1. Oversee all housekeeping operations, including guest rooms, public areas, and back-of-house spaces.
2. Develop and implement efficient cleaning procedures and quality control measures.
3. Manage, train, and motivate a large team of housekeeping staff.
4. Create and maintain staff schedules to ensure optimal coverage and efficiency.
5. Conduct regular inspections to ensure compliance with standards.
6. Manage inventory, supplies, and equipment cost-effectively.
7. Collaborate with other departments to enhance guest experience and resolve issues promptly.
8. Implement and maintain health and safety protocols according to regulations and standards.
9. Prepare and manage departmental budgets, controlling costs while maintaining quality.
10. Handle guest complaints and requests professionally and efficiently.
11. Stay updated on industry trends and adopt innovative housekeeping practices.
12. Ensure environmental sustainability in housekeeping operations.
Qualifications
1. Bachelor's degree in Hospitality Management or related field.
2. At least 5 years of experience in luxury hotel housekeeping management.
3. Excellent communication skills in English, both written and verbal.
4. Proven leadership skills managing large teams.
5. Strong organizational and time management skills.
6. Proficiency in MS Office, especially Excel, Word, and PowerPoint.
7. Deep knowledge of cleaning techniques, products, and equipment.
8. Experience in budget management and cost control.
9. Excellent problem-solving and decision-making abilities.
10. Customer service-oriented with a focus on exceeding guest expectations.
11. Ability to work effectively in a fast-paced, multicultural environment.
12. Knowledge of health, safety, and hygiene regulations in hospitality.
13. Physical stamina for property inspections.
14. Flexibility to work varying shifts, including weekends and holidays.
15. IEHA certification is a plus.
Additional Information
Your team and environment: In 1-2 sentences, introduce the team, property, or office environment, reflecting the culture.
Note: Customization may be included for specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion: We are an inclusive company aiming to attract, recruit, and promote diverse talent.
#J-18808-Ljbffr