Looking for a dynamic and strategic leader to join our customer management team. As a Commercial Portfolio Manager, you will be responsible for delivering strong commercial outcomes by managing customer accounts.
This is an exciting opportunity to support a diverse network of operations, spanning rail, road and port logistics. You will work closely with customers and internal stakeholders to identify and facilitate potential business growth opportunities or decline risks.
Key Responsibilities:
* Customer Relationship Management:
* Build and maintain excellent relationships across your portfolio of customers to optimise the flow of customer information.
* Be the lead expert for all customer intelligence within the portfolio, identifying and facilitating potential future business growth opportunities or decline risks.
* Develop long-term strategic solutions to manage these.
Commercial Leadership:
* Lead and manage the design and development of customer proposals, tender responses and business cases within your portfolio.
* Work cross functionally with Operations, Legal and Finance, and manage internal approval processes with Senior Executives.
Negotiation and Contracting:
* Lead commercial negotiations and contracting processes with customers, focusing on renewing current contracts prior to expiry.
Account Planning and Performance:
* Develop and maintain active key account management planning for each customer in the portfolio.
* Deliver the performance requirements of each contract within the customer portfolio through rigorous contract performance processes.
Benefits:
Aurizon offers long-term and exciting career opportunities, supporting the employee's development and growth. Benefits include access to mentoring and development programs, discounts on health insurance funds, travel, gyms, vehicles, retail brands, parental leave program and super booster.