Operations Manager (But Think: Master of Mayhem Control)
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Overview
This isn’t your run-of-the-mill clipboard-and-khaki-vest “operations” role. We’re talking about steering a team of sharp, highly educated professionals and keeping the ship steady when the inbox from last night looks like a boss-level video game.
What You’ll Actually Do
- Keep the day-to-day ticking over: inbox triage, bookings, reports, and the occasional dash to reception (bonus points if you can froth a decent coffee).
- Lead, mentor, and rally your crew (with 9 direct reports); from fresh grads to seasoned specialists.
- Be the calm in the storm when conflicts pop up (you’ll negotiate, not escalate).
- Spot problems before they turn into headaches and solve them with sharp insight.
- Build genuine connections across consultants, contractors, and stakeholders.
- Use data like a secret weapon: spot the trends, create action plans, and keep the business ahead of the curve.
- Bring fresh eyes to processes, policies, and performance.
Who You Are
- A people-first operator who’s quick on your feet and thrives with “lots of moving parts.”
- Smart (book smart doesn’t hurt), confident, and respectful — but you know when to have a laugh.
- Not afraid to pitch in, whether it’s troubleshooting a report or answering the phone.
- Experienced in wrangling teams, improving processes, and keeping projects on track.
- The type who gets energy from others, and gives it right back when the Friday 2pm slump hits.
Why You’ll Love It Here
- A tight-knit, social team that celebrates wins (and birthdays).
- A chilled office in Nedlands with space to breathe (and park).
- Work-life balance baked in — 8:30 to 5, but flexible when it matters.
- A fun, professional culture where Spotify is always playing and no two days are the same.
Our Little Test (a.k.a. Don’t Miss This Bit) We’re big on attention to detail, so here’s yours:
Your application must include a cover letter that answers this question:
When everything is going wrong at once; inbox blowing up, phones ringing, reports late, staff frazzled... what’s your go-to move to get control back?
No cover letter = not considered. Straightforward as that. Think of it as our way of checking if you actually read the instructions (because in this role, that matters).
For a confidential chat before you hit “apply,” call Ksenia Cherkasova on .
Otherwise, polish up that cover letter, hit apply, and let’s see if you’ve got the operations game face we’re looking for.
Salary and Application Details
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years of people management experience do you have?
- What’s your expected annual base salary?
- Imagine it’s 2pm on a Friday and the team is low on energy, what are you doing to bring the energy back?
What can I earn as an Operations Manager
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📌 Operations Manager (But Think: Master of Mayhem Control)
🏢 @
📍 Western Australia