Job description
Are you passionate about leading impactful community programs?
We are seeking a Program Manager- Domestic and Family Violence to join our team. This role provides an exciting opportunity to lead and manage programs that deliver real change for individuals and families.
* Location: DFV Program Lutheran Services, QLD
* Role Type: Full Time - Maximum Term (Maternity Leave Cover) until 14 August 2026
* Remuneration: $53.51 - $59.75 ph + Super + Salary Packaging + Access to staff discounts & benefits
You’ll oversee the planning, delivery, and continuous improvement of programs, ensuring they are well-coordinated, compliant, and focused on achieving strong outcomes for participants and stakeholders.
What You’ll Be Responsible For:
* Leading the end-to-end delivery of programs across multiple service areas
* Managing program performance, ensuring quality, compliance, and consistency
* Working closely with Team Leaders and frontline teams to support effective service delivery
* Monitoring budgets, resources, and program outcomes
* Driving continuous improvement initiatives and innovation across programs
* Building strong relationships with internal teams, external stakeholders, and community partners
* Supporting reporting, planning, and strategic program development
What You’ll Bring:
* Experience in program management or service delivery leadership (community, disability, aged care or similar)
* Strong understanding of NDIS or human services environments (highly regarded)
* Proven ability to lead teams and coordinate across multiple programs or sites
* Strong organisational, analytical, and problem-solving skills
* Excellent communication and stakeholder engagement capability
* Ability to manage competing priorities in a fast-paced environment
* Current Blue Card, NDIS Screening, Police Check and Queensland Driver’s Licence.
Why Choose Us?
* Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
* Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
* Employee Assistance Program for wellbeing support.
* Fitness Passport – Stay active with discounted Gym Memberships for you and your family.
* Ongoing Training & Development opportunities to grow your career
About Us:
Part of Lutheran Services, our Domestic and Family Violence refuge provides a secure, supportive and sociable place for women and children to rebuild lives and connect with others. The refuge accommodation offers comprehensive support services on-site, including a children's counsellor, helping families face the challenge of starting anew.
We require:
* Updated CV
* Police Check
* NDIS Check
* Blue Card
* Open Driver’s licence
To view the position description, please click here.