Overview
The Resales Consultant role plays a pivotal part in supporting homeowners through the resale journey of their luxury home. This position combines sales expertise with client relationship management to provide a seamless, professional, and personalized experience for both sellers and buyers within a premium lifestyle resort.
About The Position
As a Resales Consultant, you will facilitate successful resale experiences for our homeowners and incoming residents. From property walk-throughs to contract management, your mission is to make the process efficient, effective, and stress-free for all parties.
Key Responsibilities
* Conduct property assessments and price appraisals for resale homes
* Build relationships with homeowners and prospective buyers
* Host resale inspections and showcase the lifestyle and facilities of the resort
* Represent the company at open days and events
* Provide timely updates and feedback to buyers and sellers
Process & Documentation
* Manage listing templates, resale offer forms, and other relevant documents
* Coordinate pre-settlement checks and inspections
* Execute contracts and ensure legal compliance
Communication & Teamwork
* Maintain clear, consistent communication with all stakeholders
* Collaborate with resort teams and head office
* Keep CRM records up-to-date and accurate
* Provide regular reporting on resale activity
Calendar & Lead Management
* Organize appointments, buyer tours, open days, and follow-ups
* Track lead engagement and sales progression via CRM
Requirements
* Proven property sales experience – ideally in luxury, retirement, or residential real estate
* Strong negotiation and documentation skills
* Tech savvy: CRM systems, Microsoft Office, and online communications
* Understanding of local property legislation and regulations
* Current Real Estate Licence could be advantageous
You Are...
* Friendly, relatable, and genuinely customer-focused
* Highly organized and great at managing your own time
* A strong communicator and confident in working autonomously
* Passionate about helping people find their next dream lifestyle
* Motivated to succeed and committed to ethical, professional conduct
Why Work with Us?
Our team offers a supportive and collaborative culture, beautiful resort-style locations, ongoing development opportunities, a pipeline of high-quality listings, and a chance to make a positive impact on our homeowners and the company as a whole.
We offer a full-time, permanent position with a competitive salary package based on your skills and experience. As a team, we celebrate success, foster a fun and dynamic workplace, and empower our people to grow with ongoing training and development opportunities.
* Competitive salary & benefits (retail discounts, novated leasing, and more)
* Endless learning & career development (online courses + leadership training)
* Uniform provided
* Car, laptop, and phone provided