Join a growing Business Banking division as an Assistant Manager supporting business customers
Your new companyAn established and growing business division within the banking sector is seeking an Assistant Manager to support customer engagement and ongoing portfolio activity. This is a customer‑centric role suited to someone who enjoys relationship building and supporting business focused conversations within a professional office environment. The division continues to expand and offers strong exposure to complex commercial clients, structured processes and a collaborative team culture.
Your new role
As the Assistant Manager, you will work closely with internal stakeholders and business customers to ensure enquiries are handled promptly and professionally. You will join customer calls, provide support across day to day activities, and contribute to the delivery of service standards within the business centre. Your focus will be on delivering a consistent customer experience while assisting with documentation, internal coordination and daily administrative workflows. Success in this role relies on strong people skills, sound judgement and the ability to work confidently within set KPIs and timeframes.
What you'll need to succeed
To thrive in this role, you will bring exceptional communication skills, a friendly and professional manner, and the ability to work effectively under pressure. Initiative and reliability are essential, as is confidence in supporting customers, managing competing priorities, and contributing to an in‑branch team environment. Current police check and background check are required.
What you'll get in return
You will join a supportive team within a growing corporate division, offering strong exposure to business clients and the opportunity to build your commercial knowledge. This is a stable, full‑time in‑branch role where you can continue developing your customer service and business support capabilities in a professional environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Emily Nuttall on 61085556 or email *************@hays.com.au. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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