Medical Engagement Partner
At Montu, we're shaping the future of healthcare through innovation and dedication. As a Medical Engagement Partner, you'll play a pivotal role in building strong relationships with healthcare professionals, fostering trust, and driving growth.
Job Description
Commercial and Sales Performance:
* Conduct needs assessments for HCPs and their facilities to tailor educational presentations to unique needs, and how Montu can provide solutions.
* Serve as a commercial educator and trusted partner in navigating the Medicinal Cannabis landscape in Australia, ensuring partners are well-informed about Montu's innovation and overall proposition for HCPs and clinic groups.
* Provide ongoing support and collaborate with support teams to maintain satisfaction in building long-term trust with prescribing and referring partners.
* Support acquisition efforts of new partners with Key Account Managers within Leafio and Montu Brands (KAM) and transition relationships from deal.
* Support prescribers with regulatory compliance through Authorised Prescriber applications, renewals, amendments, and Special Access Scheme applications.
* Generate and present detailed forecasting and 6-monthly TGA reporting support to partner prescribers.
* Consistently increase Montu's customer engagement leveraging prescriber-focused platforms through effective communication and relationship-building.
* Support leadership's strategic planning to improve partner results, business development, community engagement, and long-term relationships.
* Represent Montu at key industry events, conduct quarterly partner engagement events, and educational opportunities.
* Analyse partner platform engagement data to provide customer relationship management.
* Keep track of industry trends and stay up-to-date with competitors and the community.
* Collaborate with cross-functional teams to ensure all initiatives are in place to meet partner needs and commercial targets.
* Monitor industry trends and prescriber sentiment in the market, identifying key opportunities for growth.
* Achieve targets on the number of meetings per week, satisfaction, work towards sales targets to support commercial growth.
* Follow structured sales processes and frameworks.
* Ensure all client notes and documentation is up-to-date in the sales CRM. Timely and accurate reports on sales activities, market trends, and HCP feedback.
Relationship Management:
* Cultivate strong relationships with healthcare professionals, acting as a trusted liaison between Montu and the prescribing partners.
* Provide comprehensive insights into Montu's products, innovations, and applications to partners to ensure that healthcare providers fully understand how they can positively impact patient care and outcomes.
* Play a vital role in customer support, addressing inquiries promptly, and maintaining a high standard of service.
* Collaborate with internal support teams for seamless communication and issue resolution.
* Manage communications between partners and internal teams.
Product Knowledge and Communication:
* Leverage in-depth knowledge of Montu's value proposition as a subject matter expert on available offerings to HCPs.
* Provide detailed information and communication on relevant research and guidance on prescribing pathways.
* Showcase the positive impact of Montu's innovations on patient care and outcomes, communicating features, benefits, insights, and data.
* Support the development and implementation of strategies to educate and influence key HCPs.
* Participating in the development of medical/healthcare professional community strategies and plans for products and therapies.
Qualifications
* Demonstrated experience as a highly successful Sales Representative, Account Manager, or Business Development Manager.
* Proven track record of achieving strong sales results to targets in a solution sales environment.
* A demonstrated high aptitude for adhering to a structured sales process.
* Strong negotiation skills, with ability follow-through on partner contracts.
* Highly skilled prospector.
* Energetic attitude and a history of high activity levels in the field.
* Able to multitask, prioritise, and manage time efficiently.
* Able to analyse data and sales statistics and translate results into better solutions.
* Able to travel frequently to meet with healthcare professionals and attend conferences and meetings.
Additional Information
As a Medical Engagement Partner, you will be part of a dynamic team that drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.
Some of the benefits of working with us include gaining access to SAGED courses and more through the Greenhouse learning platform, enjoying discounts with over 450 retailers through our Reward and Recognition platform, experiencing the freedom of a full-time work-from-home role, accessing co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities, mental health support through our wellbeing platform Unmind, private health insurance discount through Medibank, up to 8 weeks of paid parental leave, swag kits to celebrate key milestones in your journey with us, and an equipment allowance benefit.