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Ecommerce and crm marketing specialist

Sydney
Henzoll Pty Ltd
Ecommerce
Posted: 30 July
Offer description

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This range is provided by Henzoll Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


Base pay range

A$90,000.00/yr - A$105,000.00/yr

Direct message the job poster from Henzoll Pty Ltd

Our mission is simple: to connect premium world-class brands with parents, creating meaningful moments of joy for Australian families. We currently represent world-class brands like Stokke, Hegen, and many more.

What we do:

1. We passionately craft tailored brand and marketing strategies that resonate.

2. We accelerate sales and brand retail presence.

3. We support brands at every level. From retailer relationships to compliance experts, we nurture brands to not only thrive but also bring joy.

We know every interaction matters, and we're here to ensure that parents feel valued and connected to the brands they trust.

Job Brief

This newly created role sits at the intersection of ecommerce, marketplace management, CRM, and performance marketing. You'll be responsible for ensuring our online stores are not only optimised for conversion, but also supported by engaging, automated CRM journeys and high-performing digital advertising campaigns. If you love owning the full funnel and have an eye for both numbers and customer experience, we want to hear from you.

Key Duties

* CRM Strategy & Lifecycle Email Automation (via Klaviyo)
* Amazon Marketplace Management & Advertising
* Agency support for Paid Media Execution & Campaign Optimisation (Meta, Google, Amazon)
* Performance Reporting & Funnel Analysis
* General Ecommerce & Digital Marketing Support

Responsibilities

* Own and manage product merchandising, collection structure, and conversion journey on our Shopify stores
* Maintain and optimise Amazon product listings, backend content, and advertising campaigns
* Lead the setup, testing and optimisation of automated email flows including Welcome, Abandoned Cart, Win-back and Post-Purchase
* Manage performance agency for Meta, Google, and Amazon Ads, briefing in creative, tracking KPIs, and leading performance optimisations
* Implement CRO best practices including A/B testing, offer testing, landing page optimisation, bundling, and upselling
* Support SEO efforts through keyword strategy and onsite content updates
* Analyse campaign and sales performance across DTC and marketplace channels using GA4, Shopify Analytics and Looker Studio
* Collaborate with internal graphic and social media team to ensure consistent execution of marketing strategies across owned and paid channels
* Maintain key digital marketing documentation such as calendars, trackers, product upload schedules, and campaign reports
* Ad hoc support across marketing events, campaign asset creation, and retailer marketing packs

Required Skills

* Bachelor's degree in Marketing, Digital, Commerce or related field
* 3+ years' experience in an ecommerce, CRM, or performance marketing role
* Proficient in using Shopify, Klaviyo, Amazon Seller Central, Meta Ads Manager, Google Ads and GA4
* Strong understanding of DTC ecommerce funnels and key metrics (CVR, ROAS, AOV, LTV)
* Experience managing and optimising paid campaigns with six-figure budgets
* Working knowledge of SEO and SEM principles
* Excellent attention to detail and time management skills
* Strong written and verbal communication
* Ability to generate reports and insights to influence channel decisions
* Proficient in MS Office, Canva, and digital marketing toolkits

Personal Attributes

* Data-driven with a strong commercial mindset
* Proactive and hands-on with a "test and learn" approach
* Naturally curious and keen to improve processes and performance
* Strong sense of ownership and accountability
* Creative thinker with analytical rigor
* Comfortable working independently and as part of a small, agile team
* Excited by brand growth and digital channel innovation


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Marketing, Design, and Advertising
* Industries

Wholesale, Wholesale Import and Export, and Retail

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