Job Title: Field Service Technician
We are seeking a skilled and motivated technician to join our team in Ipswich. As a field service technician, you will play a vital role in ensuring our customers' vehicles stay on the road, performing at their best.
Key Responsibilities:
* Perform inspections, diagnostics, repairs, and maintenance on Volvo trucks and associated equipment
* Provide on-site technical support and breakdown assistance to customers
* Deliver high standards of customer service, building positive relationships with clients
* Accurately complete job cards, reports, and other paperwork
* Stay up-to-date with Volvo product training and technical developments
About Our Team:
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. We value data privacy and therefore do not accept applications via mail.
Requirements:
* Hold a City and Guilds or an NVQ3 qualification
* Have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry
* Basic knowledge of computer software packages including Word, Excel, and Outlook
* General level of computer literacy
Benefits Package:
* Competitive hourly rate up to £20.50 + VAS payments
* Overtime time and a half Mon to Sat - double time Sundays/bank hols
* Health cash plan + access to dental insurance
* Ignition electric vehicle salary sacrifice scheme
We thrive on teamwork and learning. Everyday life at our organization is defined by a climate of support, care, and mutual respect.