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Seasonal customer service specialist

Cairns
beBeeCustomerExperience
Customer Services agent
Posted: 3 October
Offer description

Magical Retail Experience Specialist

As a seasonal specialist, you will play a key role in creating memorable experiences for customers during the peak holiday period. You will be responsible for delivering exceptional customer service, maintaining store standards, and providing expert knowledge on our festive products.


Key Responsibilities:

* Develop and implement strategies to enhance the customer experience, ensuring every interaction is positive and engaging
* Maintain a thorough understanding of our products, services, and brand identity to provide informed advice and recommendations to customers
* Ensure the store environment remains visually appealing, well-organized, and aligned with our brand standards
* Support colleagues in achieving sales goals, sharing knowledge, and promoting teamwork


About You

* You possess excellent communication skills, with the ability to engage and empathize with customers from diverse backgrounds
* You are adaptable, flexible, and willing to work varying shifts, including evenings, weekends, and public holidays
* You are committed to continuous learning, with a passion for developing your skills and retail expertise
* You thrive in fast-paced environments, remaining composed under pressure and meeting deadlines


What You Will Enjoy

* Competitive team discounts on products and services
* A collaborative and supportive work environment that values creativity and innovation
* Flexible scheduling options during peak periods, allowing you to balance work and personal life
* The opportunity to grow your skills, confidence, and retail experience with a respected brand

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