The Role We are looking for bright and enthusiastic candidates to work in the role of Guest Services Officer at BelgraviaPRO's new acquired caravan park, Sydney Lakeside Holiday Park Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and hospitality tasks such as cleaning our guests cabins, amenities and common areas.
About you You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.
You will bring to the role: Fantastic customer service; Professional and personable telephone manner; Experience with computerised booking systems and good computer skills; Willingness to learn and apply our systems and processes; Experience handling cash and EFTPOS transactions; Flexible attitude to hours, including availability on weekends and at short notice.
Ensure the cleaning is completed in a timely manner Ability to work in a team environment ESSENTIAL: First Aid Level 2 Current CPR National Police Check clearance upon on-boarding Working with Children's Check NSW or equivalent DESIRABLE: RMS 9+ (Online Reservation System) experience preferred but not necessary Minimum 2 years experience in a similar role We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.