Are you passionate about retail, customer service, and leading a team to success? We are seeking a proactive and organised Store Supervisor to oversee daily store operations, drive sales, and ensure the highest standards of customer service.
About the Role:
As Store Supervisor, you will be responsible for supervising staff, maintaining inventory, and ensuring the store operates efficiently and safely. You’ll play a key role in training and developing your team, maintaining food safety and quality standards, and ensuring a welcoming environment for customers.
Key Responsibilities:
- Supervise and motivate customer service staff to deliver outstanding service and maximise sales opportunities
- Train staff in product knowledge, sales techniques, and store policies
- Oversee inventory management, including ordering, stock rotation, and merchandising
- Ensure compliance with food safety standards and maintain quality control of deli and fresh meat lines
- Monitor store presentation, cleanliness, and workplace safety
- Handle customer complaints professionally and efficiently
- Ensure staff adhere to uniform and grooming standards
- Maintain accurate pricing and implement price changes as required
- Foster positive relationships with suppliers and stay updated on current products and specials
- Perform other duties as required to support store operations
About You:
- Previous experience in a supervisory or team leader role within retail or grocery is highly regarded
- Strong customer service focus and excellent communication skills
- Proven ability to train, motivate, and develop staff
- Organised, detail-oriented, and able to manage multiple priorities
- Knowledge of food safety standards and workplace health and safety practices
- Confident in handling customer complaints and resolving issues
- Reliable, punctual, and committed to maintaining high standards
Why Join Us?
- Supportive team environment
- Opportunities for professional development
- Make a real impact on store performance and customer experience
Ready to take the next step in your retail career?
Apply now with your resume and a brief cover letter outlining your suitability for the Store Supervisor role. For further information contact Wendy at wtynanjefferis@searsonbuck.com.au or 0439 629666.