About Dyson
Dyson is a global technology enterprise. We solve problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge – more categories, more locations and more people.
About the Role
As a Dyson Retail Assistant, you will deliver outstanding retail experiences by presenting and demonstrating our machines to fascinate shoppers.
You'll be based in one of our retail partner stores and report to the Area Manager. Our Retail Assistants are responsible for both sales and experience. At Dyson, we say our products are bought, not sold. This means we get to know our customers, understand their needs, provide 5-star service and make every purchase easier and better for them.
To be suitable for this role, you'll need to work every Saturday and Sunday.
You'll be responsible for achieving a sales conversion target by showcasing the Dyson range of products in all categories and generating interest and excitement around our machines. You'll uncover shoppers' needs and match those needs with the right products, transforming them from shoppers to Dyson owners.
Main Responsibilities include:
* Deliver hands-on demonstrations with our customers, showcasing the unique benefits of Dyson products across Floor Care, Environmental Control, Personal Care and Professional categories
* Taking personal responsibility for achieving individual KPIs, including daily, weekly and monthly sales while delivering high-standard customer service
* Maintain a high standard of visual merchandising in your area, always looking for opportunities to increase Dyson's in-store presence
* Build strong relationships with store management and staff
About You
You'll understand retail principles such as visual merchandising and sales targets, have a keen interest in technology and be able to communicate how machines work differently. A high standard of personal presentation and excellent customer service is essential.
The successful candidate will have:
* Availability for permanent weekend work
* Customer service and/or sales experience
* Experience within a premium retail environment (advantageous)
* A confident approach and friendly, engaging manner
* Strong interpersonal skills with the ability to communicate complex information simply
* Ability to work independently
* Time management skills with the ability to multi-task
* Determination, passion and drive for results
* A hard-working, ambitious approach to giving in-depth bespoke consultations to answer every customer's questions
What We Offer
In addition to a competitive hourly rate, you'll receive:
* Ongoing learning and development opportunities
* An above-market parental leave scheme
* A competitive incentive program
Dyson is an equal opportunity employer. We welcome applications from all backgrounds and employment decisions are made without regard to any dimension of diversity.