Senior Medical Receptionist/Secretary Opportunity
We are seeking a professional, compassionate, and reliable individual to join our newly established Endocrinology practice.
* This is a permanent full-time position, working Monday to Friday, with a variety of shifts and some flexibility in hours.
You will be the first point of contact for patients and play a key role in delivering a seamless, supportive, and high-quality experience.
This is a long-term opportunity to grow alongside a dedicated specialist with the potential to expand your responsibilities as the practice develops.
Key Responsibilities:
* Provide warm, professional front desk reception and secretarial support
* Greet patients on arrival and respond to all general enquiries in a courteous and efficient manner
* Manage all aspects of patient appointments, billing and receipting, incoming emails, and patient correspondence
* Liaise effectively with referring doctors and other healthcare providers to ensure coordinated patient care
* Maintain strict patient confidentiality and consistently uphold high standards of service
* Work independently with initiative, demonstrating strong problem-solving skills and attention to detail
Required Skills and Qualifications:
* Minimum of 2 years experience in a private specialist medical practice
* Proficiency in medical software platforms such as Xestro, Genie, and/or Gentu
* Strong knowledge of private billing procedures (Health Funds, DVA, ADF, WorkCover and Medicare), ability to triage new patient referrals, and day to day Medicare processes
* Exceptional communication skills, with a high level of discretion and professionalism
* Proven ability to manage a busy clinic environment with efficiency and composure
* A proactive and reliable team player who takes pride in delivering high-quality work and patient care
Benefits:
The hourly rate for this role ranges from $37 to $43 plus superannuation, commensurate with experience. This exciting opportunity also includes onsite car parking, flexible working arrangements, and a position that offers both autonomy and the potential for career progression.
If you are an experienced Medical Receptionist/Secretary seeking a role that offers genuine work-life balance, our team would love to hear from you.
Please submit your resume and cover letter for consideration.