About the Role This is a hands-on, operations-focused leadership role where you'll: Support and coach Store Managers to drive performance, exceed targets, and maintain visual and operational excellence. Champion brand values and ensure consistency in in-store execution, customer experience, and compliance. Oversee store audits, sales results, stock management, and loss prevention measures. Work closely with HR, L&D, and senior leaders to identify talent, improve retention, and develop team capability. Collaborate cross-functionally with internal departments to support business success at store level. What We're Looking For Proven experience in higher retail management. Retail jewellery experience required. A strategic and commercially minded leader with a strong operational foundation. Exceptional communication and coaching skills with the ability to influence and drive change. Sound knowledge of retail metrics including sales, GP, shrinkage, conversion, and compliance. A passion for customer experience, visual merchandising, and team development. Full availability and flexibility to travel across NSW, ACT, and QLD. A valid driver's license is required. What's On Offer Competitive salary performance based bonuses Travel opportunities across a diverse store portfolio Opportunity for professional growth Collaborative and inclusive team culture The chance to make a significant impact and grow with a recognised national brand To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Soledad Henderson at shenderson@frontlineexecutive.com.au quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Executive Retail website for a complete listing www.frontlinerecruitmentgroup.com/our-brands/frontline-executive-recruitment You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings! Facebook: www.facebook.com/FrontlineRetailExecutiveSydney