Role Overview:
As a skilled Implementation Consultant, you will be responsible for delivering data archival solutions to healthcare clients across Australia. The successful candidate will serve as the primary client-facing lead during implementation phases, including staging, validation, go-live, and post-live support.
Key Responsibilities:
* Serve as the primary client-facing lead during implementation phases.
* Conduct smoke testing and data integrity validation on sample patient records.
* Lead client walkthroughs of validation processes and triage reported issues using Issue Tracker.
* Deliver functional training and demonstrations to client teams.
* Document meeting minutes, action items, and escalating blockers to the team.
* Collaborate with internal teams to resolve client-reported issues and ensure timely delivery of project milestones.
* Support change management and readiness activities in collaboration with stakeholders.
* Participate in internal knowledge sharing, training sessions, and continuous improvement initiatives.
Requirements:
* 2+ years of experience in healthcare IT, preferably in EMR, ERP, HR, or payroll systems.
* Strong understanding of healthcare data workflows and retention requirements.
* Experience with data validation, testing coordination, and client training.
* Familiarity with SQL, ETL workflows, and cloud-based platforms is a plus.
* Excellent communication and stakeholder management skills.
* Proven ability to manage multiple projects and priorities in a fast-paced environment.
* Strong analytical and problem-solving capabilities with attention to detail.
* Comfortable working independently and collaboratively across cross-functional teams.
* Bachelor's degree in Information Systems, Health Information Management, or a related field is desirable.
This role requires strong communication, analytical, and problem-solving skills, as well as the ability to work in a dynamic environment.