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Customer care coordinator-coolum

Sunshine Coast
Bloom Hearing Specialists ANZ
Posted: 6 June
Offer description

4 days ago Be among the first 25 applicants

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
Part of WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.
The location will be our clinic at Burwood, New South Wales, and you will be working from Monday to Friday, from 9am to 5pm.
The Opportunity

* Assessing and diagnosing the extent of a client's hearing loss using a range of bloom approved audiological techniques
* Providing education and involving clients in making an informed decision about the best hearing solution for their needs, including the use of a range of devices to achieve successful hearing outcomes
* Engaging in promotional activities within your region to instigate new business and generate increased awareness of the bloom brand and our services
* Developing and maintaining professional relationships with various doctors, ENTs and related medical practitioners to ensure bloom is recommended as the hearing provider of choice
About You
* To be successful in this role you will hold a current QP number and full membership of a professional body - Audiology Australia (ASA) or AcAud (or on your way to achieving QP)
* Your strong attention to detail, organisational skills, and interpersonal skills will see you succeed in this role.
* Competently manage your day around your main responsibilities as stated above
Benefits Of Bloom Hearing Specialists
* A competitive remuneration package
* Ongoing training and continuing professional development to support your career growth and opportunities.
* Clinic incentives available throughout the year
* Paid Parental Leave
* Hearing Aid Benefits available to Employees, Family and Friends
* Access to Employee Assistance Program (EAP) at no cost
* You will be joining a business with an industry high NPS score, our customer-centric care is at the forefront of everything we do.
Sounds wonderful? We can't wait to hear from you.
WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.


Seniority level

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Entry level


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Full-time


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Other
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Medical Equipment Manufacturing

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