Job Description
Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full‐time basis.
As the Conference, Sales & Events Manager, you will be responsible for leading the Events Team while managing the full sales and event lifecycle from enquiry through to execution. This role plays a key part in driving revenue, achieving conferencing and events targets, and maximising profitability across all events, weddings, conferences, and social functions.
Key Responsibilities
* Qualify event enquiries, ensuring business aligns with availability, strategy, and revenue goals
* Drive sales performance through proactive follow‐up, conversion of enquiries, and client relationship management
* Identify key need periods and implement promotional strategies to maximise revenue opportunities
* Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
* Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
* Maintain accurate sales activity reporting, including conversions, lost business, and pipeline tracking
* Conduct site inspections, client meetings, and actively pursue new business opportunities
* Coordinate and oversee events end‐to‐end, including being onsite where required to ensure successful delivery
* Serve as the primary point of contact for clients, ensuring exceptional service and seamless event execution
* Liaise with internal departments and external vendors to deliver high‐quality events aligned with brand standards
* Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
* Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction
Qualifications
We are looking for a passionate and commercially driven Conference, Sales & Events professional who enjoys leading a team and delivering exceptional customer experiences, while achieving strong sales results.
* 6+ months experience in Conference & Events Management with a strong sales focus
* Demonstrated ability to achieve revenue targets and drive business growth
* Strong communication and relationship‐building skills with internal and external stakeholders
* Strong organisational and project management skills, with the ability to manage multiple events simultaneously
* A proactive, results‐driven mindset with a focus on continuous improvement
* High attention to detail and ability to manage reporting and administrative requirements
* Proficiency in MS Office programs
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work‐life balance:
What We Offer
* Career Growth: Learning and development programs to boost your career.
* Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
* Global Perks: International accommodation discounts across our hotel brands.
* Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
* Experiences: Discounted entertainment and activities.
* Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
* Generous Leave: Parental and birthday leave.
* Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; we are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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