Company Overview
At The Good Guys, since 1952, we delight families with unbeatable deals and exceptional service across a national network of stores and online platforms.
Benefits
* Fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration recognizing effort, which may include generous sales commission and other incentives.
* Access to exciting career opportunities and comprehensive training programs as part of the JB Hi-Fi Group.
* Fantastic discounts across the JB Hi-Fi Group, including supplier pricing and promotions.
* 12 weeks paid parental leave for eligible primary carers and flexibility, including hybrid working models for eligible roles.
* Employee Assistance Program (EAP) providing counseling and wellbeing resources.
* Helping Hands workplace giving program supporting charity partners.
* Commitment to sustainability, aiming for net zero carbon emissions by 2030.
Job Description
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
* Deliver exceptional and consistent customer service.
* Achieve high-quality, profitable sales within established budget.
* Work collaboratively as part of a team to deliver great customer service and answer queries.
* Ensure all visual merchandise is presented to a quality standard.
* Monitor and assist with web orders that come through to store, including picking stock, wrapping it, and organizing delivery of items in a timely manner.
Qualifications
* Customer Focus – act through the eyes of the customer.
* Drives Results – consistently achieve results, even under tough circumstances.
* Demonstrate Self-Awareness – use feedback and reflection to gain insight into personal strengths and weaknesses.
Equal Opportunity Employer
The Good Guys is an equal‐opportunity employer committed to providing a work environment that promotes diversity and inclusion. Even if you feel that you don't meet 100% of the criteria, we encourage you to apply.
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