Key Responsibilities
* You will build strategic relationships with key customer IT decision makers, driving long-term cloud adoption within their organizations.
* You will provide actionable insights and feedback from customers/partners to MS teams, enabling continuous improvement.
* You will deliver exceptional results by owning your committed pipeline and ensuring delivery aligns with customer expectations.
* You will identify opportunities to drive Customer Success business outcomes by collaborating with technical decision makers.
* You will facilitate Architectural Design Sessions to develop plans for implementing solutions.
* You will resolve issues blocking go-live of customer success projects.
Ideal Candidate
* Demonstrated industry expertise and experience in technical leadership.
* Proven track record of driving customer/partner success.
* Strong communication and presentation skills.
* Ability to bridge business and technology areas.