About West Coast Fasteners: A Premier Industry Player: West Coast Fasteners specialise in the sale of fasteners and industrial supplies, serving the mining, agricultural, engineering and construction industries Part of a Powerful Network: Synergy Construction & Industrial Supply Group are backed by Metal Manufactures Pty Limited (MMPL), one of Australia's largest privately-owned industrial conglomerates with over 450 outlets. Benefit from established resources and a supportive network About the Role: Customer Service: Respond to customer enquires via phone and email, building long term relationships Order Processing: Process orders via Pronto and coordinate with the warehouse team for dispatch Supplier Liaison: Work with suppliers to check stock availability, lead times and pricing Location: Full-time branch-based role in Balcatta, Monday–Friday hours (no weekends) About You: Product Knowledge: Ideally, you have experience with fasteners or industrial supplies – whether it’s from sales, warehousing, or you’ve been on the tools People Person: Confident communicator with an excellent ability to build rapport Team Player: You are easygoing, enjoy working in a close-knit team, and thrive in a collaborative environment Proactive & Positive: You take initiative, bring a strong work ethic, and approach challenges with a can-do attitude Career-Focused: You’re seeking a company where you can grow and build your career Licenses: Current drivers license Work rights: Australian/NZ citizen or resident Ready to join? Apply today! Please note only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.