Job Overview
This role is responsible for providing exceptional customer service and sales support via various communication channels.
Key Responsibilities:
* Communicate with customers daily, either before or after a sale, via telephone, email, or through social media platforms.
* Process customer orders for medical supplies and equipment, maintain accurate client account records, track deadlines, and manage tasks using web-based tools.
* Support cross-functional teams to develop and maintain positive customer relationships that impact sales revenue.
* Document technical and customer-reported problems in ticketing systems with recommended resolutions.
Requirements:
* A minimum of 1 year of relevant experience with broad knowledge of routines and procedures to handle day-to-day situations.
Employment Details:
* Entry-level position
* Full-time employment
Industry Focus:
* Medical Equipment Manufacturing
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