OverviewChocolate Destinations Group is recruiting for an experienced, capable, hands-on Retail Manager of our Showroom at our stunning Great Ocean Road Chocolaterie & Ice Creamery.The important and exciting role will see you working closely with our senior team leading a business that welcomes 600,000 visitors each year!
You will be building on our well-established base of committed team members and return customers, to expand and develop a capable team that can support the ongoing growth the Chocolaterie continues to experience.About youThe ideal applicant:Is a natural leader with retail experience ...Loves people ... the beating heart of our business!
Thrives in a fast paced, energetic, dynamic environment –bored with the ho-hum, you love a busy, bustling place ...Loves giving customers an experience they'll absolutely rave about,Enjoys merchandising and creating stunning 'wow factor' displaysBrings a 'can do', fun attitude to work and life ...Enjoys refining and delivering on standards and procedures that work consistently,Working within an amazing location you can be proud of.If you believe you can oversee and enhance the day-to-day retail operations to build on the current success of the region's leading tourism destination, please apply with your resume and covering letter.About UsThis stunning Chocolaterie is one of three in the Chocolate Destinations Group established in 2012 in regional locations across Victoria, with additional sites in planning.Set on 15 acres of landscaped gardens and orchards, 10 minutes from Torquay on the spectacular Surf Coast, this unique tourism venue has been carefully designed for locals, domestic and international tourists to enjoy year-round.Our personal customer service and high-quality standards, amazing festivals, ever-growing retail product range (all made on site) and vibrant all day Café make locals and travellers alike keen to return time and time again.We're looking for someone to lead our stunning retail showroom team, which showcases over 480 different chocolate products, with couverture chocolate production on view and in-house ice creamery.Your RoleThe Retail Manager will support the execution of the day-to-day operations across the retail showroom.You will be focussed on maintaining our high standards, instilling in the team an attention to detail and superior customer service, plus a solid sales ethic.You enjoy giving people a 'wow factor' experience – stunning full displays, tasting our chocolates, experiencing our workshops and all things sweet!
Working closely with the Chocolate production and packing teams, you'll be leading the customer service and sales experience for our retail operations.The position is permanent full time, working 5 days per week including at least one day per weekend.
No nights!
The Chocolaterie is open 7 days per week from 9am to 5pm.A fast paced, energy filled, fun and dynamic environment awaits the successful applicant with the breadth of skills and experience to join our leadership team and continue the success of this amazing venue.Job insightsSalary, match, number of applicants, skills matchApplication questionsWhich of the following statements best describes your right to work in Australia?
What's the largest size team you have managed?
Do you have experience in a sales role?
How many years of people management experience do you have?
Do you have customer service experience?
Do you have a current Australian driver's licence?
How many years of retail management experience do you have?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.What can I earn as a Retail Store Manager
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📌 Retail Manager
🏢 Great Ocean Road Chocolaterie and Ice Creamery
📍 Geelong