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Team leader - children's contact service

Mandurah
Relationships Australia WA
Posted: 1 May
Offer description

Team Leader

Part time: 52 hours per fortnight, which includes 3 weekdays, and an alternate Saturday. Weekly Friday essential; other days can be negotiated.

Mandurah

For over 70 years, Relationships Australia WA has supported individuals, couples, families, and communities through high-quality relationship services. Our dedicated team is committed to strengthening wellbeing by promoting positive and respectful relationships.

Following parental separation, maintaining children’s connections with significant people in their lives is essential to their wellbeing and development, alongside ensuring they are supported in safe, conflict-free environments.

Our Child Contact Service provides safe, supported arrangements for children to transition between separated parents through supervised changeovers, and to build or maintain relationships with the parent or carer they do not live with, as well as other family members, through supervised contact visits.

About the role

We are offering a permanent part time role of Team Leader, Child Contact Service in our Mandurah branch. Working alongside a co-Team Leader, in consultation with Practice Leads, and reporting to the Program Manager, the Team Leader is responsible for coordinating service delivery and providing effective line management, leadership, and support to Family Contact Workers. The role also undertakes intake assessments to support appropriate service allocation and client engagement.

This position oversees role oversees the delivery and administration of the Child Contact Service, including risk management and liaison with key stakeholders, such as the Family Court of WA, to support clients in navigating their contact arrangements.

The current vacancy is 52 hours per fortnight.

Skills, experience, and qualifications

Essential

1. Tertiary qualification in behavioural and social sciences fields, such as Social Work, Counselling, or Psychology

2.Significant experience in working with children and families

3. Knowledge and skills in working with people in crisis, and who present with challenging behaviours

4. WA Police Force National Police Certificate (obtain upon request)

5. Possession of a current Working With Children check

6. Ability to work on weekends

Desirable

1. Knowledge and understanding of Family Law and/ or issues around separated families including children’s contact issues

2. Knowledge and understanding of Family and Domestic Violence (FDV) dynamics

3. Knowledge and understanding of child development and child welfare and protection issues

Why Join Us?

* Be part of a values-driven organisation committed to Authenticity, Inclusion, Compassion and Excellence

* Step into a key leadership role supporting a service that makes a meaningful difference in the lives of children and families during separation

* Contribute to safe, structured, and supportive environments that help children maintain important relationships

* Competitive salary of $ $101,704 (pro rata) plus superannuation

* Access to generous not-for-profit salary packaging of up to $18,550

* Additional paid leave over the end-of-year shutdown (up to three days)

* Staff rewards program offering discounts on everyday expenses

* A diverse and inclusive workplace where all cultures, genders, sexualities and neurotypes are respected and valued.

A copy of the position description is available upon request.

Please contact the CCS Manager, Carrie Donovan on 0400 575 ***, or **************@ for more information.

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing two professional referees (including most recent Direct Line Manager) and are to be submitted via SEEK.

Application close at 4 pm on 18th of May 2026

We thank all applicants for their interest in this position and the time taken to submit an application. Please note that only shortlisted candidates will be contacted. We reserve the right to make an appointment prior to the closing date of this advertisement.

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), Police checks and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.

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