Customer Banking Specialist Relief - Noosaville
Permanent part time – 20 hours per week. Two opportunities available.
Shift options: Monday – Friday 12:00pm – 4:00pm or Monday – Friday 10:00am – 2:00pm.
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market‐leading products, services and technology.
Work that matters – help customers open first accounts, save for holidays, buy homes, and plan for retirement.
Responsibilities
* Deliver a seamless experience by responding to customers' transactional banking needs.
* Process a range of transactions, including deposits, withdrawals, transfers, bank cheques and CommFX.
* Conduct financial health checks to understand customers' needs and identify opportunities for tailored products and services.
* Assist with cash handling and ATM procedures.
* Educate customers on in‐branch technology and digital banking solutions, demonstrating how these tools can simplify their banking.
* Follow the Bank's processes and procedures, ensuring accurate reconciliation of transactions, reviewing financial positions and upholding a strong risk culture.
* Engage in meaningful conversations to support customers' broader banking needs, including Home Loans, Business Banking and Financial Advice.
* Handle enquiries, maintain accounts and process applications for credit products.
* Problem‐solve effectively, providing solutions while championing compliance and risk management practices.
Qualifications
* A genuine passion for Customer Service and looking to kick‐start a career in Banking.
* Interest in improving the financial wellbeing and lives of our customers.
* Ability to ask the right questions, respond to customers' needs and refer them to the relevant team members.
* Excellent communication skills and willingness to contribute to a collaborative culture.
* Ability to work in a busy, commercial and driven retail environment while seeing the big picture for customers and providing holistic solutions.
About You
With us, you'll help customers make the right financial decisions and achieve their dreams.
If this role sounds like the perfect fit then we'd love to hear from you. Apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply.
Existing Commonwealth Bank Group employees (including Bankwest, x15ventures) need to apply through Sidekick to submit a valid application.
Advertising End Date: 02/03/2026
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