Job Description Oaks Gold Coast Hotel is currently seeking a dedicated, experienced, and hands-on Housekeeping Manager to lead the housekeeping department on a full-time basis.
As Housekeeping Manager, you will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property.
You'll lead a motivated team, manage departmental budgets, and drive continuous improvement in service standards.
In this leadership role, you'll ensure exceptional cleanliness standards, drive service excellence, and manage a high-performing team.
You'll also take responsibility for departmental budgets, team development, and operational efficiency across all guest rooms, public areas, and back-of-house spaces.
Job Responsibilities: Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces.
Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services.
Build and maintain productive, professional relationships with team members, clients, contractors, and other departments.
Oversee daily on-the-job training and development for all cleaning employees to ensure quality and consistency.
Develop and manage staff rosters to meet operational needs across a 7-day rotating roster.
Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.
Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.
Collaborate with contractors and other department heads to ensure smooth daily operations.
Qualifications Successful candidates will have: Proven experience in managing or supervising a housekeeping team.
Strong ability to control and manage departmental budgets, supplies, consumables, and resources.
Excellent communication and interpersonal skills to lead and engage a diverse team.
Exceptional time management, delegation, and organisational abilities.
A sharp eye for detail with the ability to set, maintain, and enforce cleanliness and safety procedures.
Knowledge of WHS compliance and operational procedures in a hospitality environment.
Availability to work across a 7-day roster, including weekends and public holidays as required.
Additional Information At Minor Hotels, we value our people as the heart of our success.
Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth : Learning and development programs to boost your career.
Exclusive Hotel Deals : 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks : International accommodation discounts across our hotel brands.
Retail Rewards : Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences : Discounted entertainment and activities.
Banking and Insurance : Exclusive health insurance offers and workplace banking benefits.
Generous Leave : Parental and birthday leave.
Wellness Boost : EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences.
We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.